Privacy Policy

1. Information We Collect

1.1. Information You Provide

We collect information that you provide directly when you:

• Create an account in the app
• Use the AI assistant and share conversations
• Complete forms or surveys within the app
• Contact our support team

This information may include: name, email address, conversations with the AI assistant, responses to clinical scales (PHQ-9, GAD-7), and any other information you choose to share.

1.2. Information Collected Automatically

When you use Anto, we automatically collect certain information about your device and app usage, including:

• Device information (model, operating system, version)
• Unique device identifiers
• App usage data (frequency of use, features used)
• Diagnostic and performance information

1.3. Subscription Information

When you make a purchase through the Apple App Store, Apple processes the payment and provides us with information about your subscription, including subscription status and billing period. We do not store credit card or payment method information, as everything is handled through Apple.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the service: We use your conversations and data to personalize AI assistant responses and improve service quality.
• Emotional analysis: We process your conversations to perform emotional analysis and detect possible cognitive distortions, using validated clinical scales.
• Crisis detection: We analyze your content to identify risk signals and offer support resources when needed.
• Subscription management: We process subscription information to manage your account and provide access to premium features.
• Communication: We contact you about service updates, changes to terms or policies, or to respond to your inquiries.
• Security and fraud prevention: We use information to protect app security and prevent fraudulent activity.

3. Sharing Information

We do not sell or rent your personal information to third parties.

We share information only in the following circumstances:

• Service providers: We share information with service providers that help us operate the app (hosting, analytics, payment processing through Apple).
• Legal compliance: We may disclose information if required by law or in response to valid legal requests.
• Health emergencies: In cases of medical emergency or imminent risk of harm, we may share relevant information with emergency services or mental health professionals.
• With your consent: We share information when you give us explicit consent to do so.

4. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Two-factor authentication where applicable
• Restricted access to personal information for authorized personnel only
• Regular system monitoring to detect vulnerabilities
• Compliance with industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information while your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and data at any time by contacting us at soporte@antoapps.com. We will delete your information in accordance with our retention policies and legal requirements.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information when it is no longer necessary.
• Portability: Receive your personal information in a structured, commonly used format.
• Objection: Object to the processing of your personal information in certain circumstances.
• Withdraw consent: Withdraw your consent for data processing when it is based on consent.

To exercise these rights, contact us at soporte@antoapps.com. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Anto is not directed at anyone under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected information from a minor without parental consent, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. By using Anto, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information in these transfers.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze app usage, and personalize content. You can manage your cookie preferences through your device or browser settings.

11. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, contact us at:

Email: soporte@antoapps.com

For more information about the app terms of use, see our Terms of Service.